Shipping Information

At VapeTown, we strive to provide fast and reliable shipping to ensure that you receive your vaping products as quickly as possible. Below are the details regarding our shipping policies:

Shipping Methods

Local Delivery

• Availability: We provide local delivery services for orders placed within Skhirat and the surrounding areas.
• Delivery Time: Orders placed before 3 PM will typically be delivered on the same day. Orders placed after this time may be delivered the next day.
• Delivery Charges: Local delivery is free for orders over 500 MAD. For orders below this amount, a delivery fee of 30 MAD will apply.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

Delivery Instructions

To ensure a smooth delivery process, please provide clear delivery instructions when placing your order. Make sure to include any specific details that can assist our delivery personnel in reaching your location.

Important Notes

• Please ensure that someone is available at the delivery address to receive your order.
• If you are not available at the time of delivery, our delivery personnel will attempt to contact you. If they cannot reach you, they may leave a notice to arrange a second delivery attempt.
• In case of any issues with your delivery, feel free to contact our customer service team at +212 5 22 27 83 11 or via email at contact@vape-town.com.